Make your choice

It is up to you how you receive communications about the Scheme. Currently all members receive Scheme information in a paper-based format.

In addition, these communications are available in the ‘Document library’ section of the Scheme website. Now, you can choose to receive an email or text message letting you know when these communications are available online.

Why choose digital communications?

The Trustee wants you to be able to choose how you receive information about the Scheme but there are three very good reasons why you might want to make more use of digitally based communications:

  • To reduce the amount of paper wasted;
  • To be able to issue documents and notices to members more quickly; and
  • To reduce printing and postage costs.

How to choose digital communications

Simply make sure that you have registered for ‘My account’- the secure member area which can be accessed online via the Scheme’s website. This allows the Trustee to communicate time-sensitive and private information with you in a real-time, secure way.

If you are yet to register, you will shortly receive a postcard reminding you how to do this. The process is very simple and will only take you a couple of minutes to complete.

If you have already registered, simply go the Scheme website and click on the ‘My account’ button. If you have forgotten any of your login details then go to the ‘Reminders’ link and follow the on-screen instructions. ‘My account’ provides all the information you need to manage your Personal Account. For example, you can:

  • See the current value of your Personal Account and which funds you are invested in;
  • Change your investment choices;
  • View your latest Annual Benefit Statement; and
  • Update your personal details, including your Selected Retirement Age.

There are also a number of very useful interactive tools to help you plan and make the most of your Personal Account.

How to continue to receive paper-based communications

To choose this option you will need to write to the DC Section Administrator at:

Prudential (PSPSDC)
BN15 8GB

Please state you are opting-out of digital communications.